We do a quick review of every order that comes through. In our review process we focus on looking for alignment issues and extremely low quality images. We do not proof-ready your project. If during our review we find anything that needs your attention we will contact you. Most often the issues we find are very minor and can automatically be fixed without us needing to notify you.
We don't currently send 1-off samples of your project, but we do guarantee your satisfaction with what you receive (see above). Since each print job that we receive is reviewed and goes through a setup process it is cost prohibitive to send just a single copy. And since we guarantee your satisfaction it's faster, easier, and more cost effective to just place an order for what you need right away.
We want you to love your prints and are very confident that you will. If the prints you receive are unsatisfactory due to any issue with our systems or printing equipment we will reprint and ship them again for free! If there are any other issues we will work with you individually to resolve your concern until you are fully satisfied with your prints. We have thousands of happy print customers due to the great service we provide before and after the order is received.